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Friday, 13 March 2009 |
By Dr. Jennifer Baxt, DMFT, NCC, DCC
 It would seem that along with an income, a place to live and food to eat, relationships are a necessary part of life. Humans are social beings who need companionship, though there are the few, as always, who appear to defy this need. That aside, humans, for the most part, need companionship that would allow them a best friend who will love and support them, just as they need to support and love their partner. Without this, life can seem long, boring, lonely and purposeless. This is not to say that everyone in a relationship is completely happy with it. In fact, there are some people out there who feel they are trapped in their relationship.
There are many reasons why a relationship would not work out. It is common knowledge that many relationships will end due to boredom, infidelity, loss of interest or conflict, but feeling trapped is often not listed. There are a number of reasons why a person may feel so trapped in a relationship that they refuse to leave it and try to make it |
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Last Updated ( Friday, 13 March 2009 )
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Sunday, 08 March 2009 |
By Ingrid Cliff
 Customers are the lifeblood of every small business. To grow a business you need to either increase the numbers of customers coming through your doors, or retain the ones you do have and encourage them to purchase more with you.
Increasing the numbers of customers requires significant time, money and effort. It has been a truism for years that it is more cost effective to retain the customers you do have rather than constantly seek new ones.
One of the best ways to retain your customers is to build solid relationships with them, created on a foundation of trust and respect.
Building relationships with customers comes from building trust and doing what you say you are going to do when you say you are going to do it. It also comes from producing quality service and respecting your client's needs, wishes and responsibilities.
Yet, many businesses rather than looking to develop meaningful ongoing relationships with their customers, insist on treating them like a one night stand. When this happens, clients get burnt and leave the relationship to look |
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Last Updated ( Sunday, 08 March 2009 )
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